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Validating demand and product fit in related markets

Background

  • The UK market leader in providing software as a service (SaaS) to the Hospitality sector had identified an exit opportunity within 18 months and wanted to maximise its valuation
  • The Care Homes sector was identified as an overlapping market with similar characteristics
  • It wanted to validate quickly whether to invest resources into the market or maintain a focus on the existing core markets

Collaboration

  • Desk research into the structure of the market and its leading companies
  • Leveraged networks through the Healthcare division of major commercial banks and the M&A unit of a top-5 accountancy firm that gave us access to senior decision makers in the top Care Home groups
  • Identified that one of the top groups would be in the market for our client’s solution. Engineered access to the Request For Proposal (RFP)

Results

  • Ultimately our client was not selected as the winner of the RFP because the Care Home group required functionality that went beyond our client’s current roadmap
  • Our client understood the functional gap between the current product and the Care Home market’s requirements
  • The client decided that investing in closing this gap would not be an effective use of resource at this stage